An Operational Excellence Model and Framework

Achieving Operational Excellence requires the successful implementation of a Business Execution System that effectively and seamlessly integrates the following four building blocks: Strategy Deployment, Performance Management, Process Excellence, and High Performance Work Teams.

Operational Excellence - An integrated Business Execution System (10:12)

First - Strategy Deployment → Operational Excellence organizations follow a well defined Strategy and Operational Planning & Deployment Process that ensures collaboration and alignment among the different parts of the organization and effectively links strategic and operational objectives, initiatives and execution. Strategy Mapping and Hoshin Planning provide this systematic and collaborative planning, execution, and review process. Read more ...

Second - Performance Management → Operational Excellence organizations effectively translate strategic or operational objectives and initiatives into measurable success indicators and ensure alignment among the different levels and parts of the organization.

The Balanced Scorecard Methodology, utilizing Strategy Maps, provides a proven Performance Management framework to ensure alignment of an organization towards common objectives and goals. Balanced Scorecards also provide the critical inputs for an effective Project Prioritization and Selection Process. Read more ...

Third - Process ExcellenceOperational Excellence organizations are process-centered organizations that have well designed, efficient, and effective management, value creation, and support processes to deliver best-in-class products and services to their customers consistently.

Process Excellence concepts, methods and tools, including Lean Management, Six Sigma, and the 8D Problem Solving Process, are core competencies of Operational Excellence organizations and utilized to achieve an organization's strategic or operational objectives and goals. Read more ...

Fourth - High Performance Work Teams → Operational Excellence can only be achieved and sustained with the right attitude, the right mindset, and the right competencies. Operational Excellence organizations continuously strive to increase the engagement, education, and empowerment of their employees through strong values, guiding principles, leadership development, coaching, and continuous competence development.

Many of our clients decide to begin their Operational Excellence initiative with our in-depth Operational Excellence 360o Assessment TM of their current capabilities and opportunities. Upon completion of the assessment, you will receive, or we will present to you and your organization, a detailed report about your current strengths and opportunities. We will also present three to five specific Operational Excellence & Lean Six Sigma projects or activities that we could start with and that would lead fairly quickly to significant performance improvements based on our assessment. That would give us time to develop, discuss, and define a more comprehensive approach to your Operational Excellence initiative.

For other organzations it is more beneficial to start an Operational Excellence initiative very targeted and focused by implementing specific Operational Excellence solutions to solve specific problems, like a Balanced Scorecard Deployment initiative, a Value Stream Mapping workshop, or a 5S Visual Workplace Organization Kaizen event.

Please visit our OpEx Academy for downloadable Training Material, Online Courses, and Public Workshops offering. Follow us on LinkedIn and Facebook.

Benefit from our expertise and experience to help organizations drive profitability and create growth through Operational Excellence. Contact Us to discuss how Operational Excellence Consulting can support you and your organization in establishing or accelerating your own Operational Excellence initiative.

Experience. Passion. Results.


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