An Operational Excellence Model and Framework

Achieving Operational Excellence requires the successful implementation of a Business Execution System that effectively and seamlessly integrates the following four building blocks: Strategy Deployment, Performance Management, Process Excellence, and High Performance Work Teams.

First - Strategy Deployment → Operational Excellence organizations follow a well defined Strategy and Operational Planning & Deployment Process that ensures collaboration and alignment among the different parts of the organization and effectively links strategic and operational objectives, initiatives and execution. Strategy Mapping and Hoshin Planning provide this systematic and collaborative planning, execution, and review process. Read more ...

An Operational Excellence Model and Framework

Operational Excellence - An integrated Business Execution System

Second - Performance Management → Operational Excellence organizations effectively translate strategic or operational objectives and initiatives into measurable success indicators and ensure alignment among the different levels and parts of the organization.

The Balanced Scorecard Methodology, utilizing Strategy Maps, provides a proven Performance Management framework to ensure alignment of an organization towards common objectives and goals. Balanced Scorecards also provide the critical inputs for an effective Project Prioritization and Selection Process. Read more ...

Third - Process ExcellenceOperational Excellence organizations are process-centered organizations that have well designed, efficient, and effective management, value creation, and support processes to deliver best-in-class products and services to their customers consistently.

Process Excellence concepts, methods and tools, including Lean Management, Six Sigma, and the 8D Problem Solving Process, are core competencies of Operational Excellence organizations and utilized to achieve an organization's strategic or operational objectives and goals. Read more ...

Fourth - High Performance Work Teams → Operational Excellence can only be achieved and sustained with the right attitude, the right mindset, and the right competencies. Operational Excellence organizations continuously strive to increase the engagement, education, and empowerment of their employees through strong values, guiding principles, leadership development, coaching, and continuous competence development.

How to Get Started. Some of our clients decide to begin their Operational Excellence initiative with our in-depth and customized Operational Excellence 360o Assessment TM of their current capabilities and opportunities. Read more ...

Other organzations find it more beneficial to start very targeted and focused by implementing specific Operational Excellence solutions to solve specific problems, like a Balanced Scorecard Deployment initiative, a Value Stream Mapping event, or a 5S Visual Workplace Organization Kaizen event. Read more ...

However, should you feel that your organization is ready for a comprehensive Operational Excellence initiative, then we are also ready to support and facilitate this effort using our proven P-A-C-E Deployment Process. Read more ...

Benefit from our expertise and experience to help organizations drive profitability and create growth through the innovative application of Operational Excellence principles, methods, and tools.

Contact Us to discuss how Operational Excellence Consulting can support you and your organization in establishing or accelerating your own Operational Excellence initiative.

Visit our OpEx Academy for downloadable Training Material, eLearning Modules, Training AidsOnline Courses, and Public Workshops offering.


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